We have known and worked with Paul throughout his career, initially starting with the formation of Vitec Nutrition, some 14 years ago.
As newcomers to the importation of products from our various agency associates, Paul was able to expedite and advise on the world of Customs and Biosecurity matters. Clearances are conducted in an efficient and professional manner.
Delays due to short or incorrect paperwork, permits, etc. can be frustrating, time-consuming and costly. Paul has ably assisted in such cases, in advising the various authorities and ultimately obtaining clearance of good, assisting in short-term storage and solving issues with authorities.
The identification of correct import tariff codes, concessions, etc is paramount to the smooth importation of products. Paul has ably assisted us in identifying the best means to ensure trouble-free importation and continues to advise on the best means possible in the changing times of freighting.
I have no hesitation in recommending the services of Paul and Pinnacle Logistics to those looking to or involved with the importation of product.