TERMS & CONDITIONS
How we protect your data and privacy.
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WEBSITE TERMS & CONDITIONS

This document outlines the types of personal information we receive and collect when you use our website.

At  Pinnacle Logistics we are dedicated to protecting your data and privacy.

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use Pinnacle Logistics, as well as some of the steps we take to safeguard information. This will help you make an informed decision about sharing personal information with us.

Pinnacle Logistics strives to maintain the highest standards of decency, fairness, and integrity in all our operations. Likewise, we are dedicated to protecting our customers’ and online visitors’ privacy on our website.

About Our Cookies

A cookie is a string of information that Pinnacle Logistics stores on your computer, which your browser provides to Pinnacle Logistics each time you return to the site. We use cookies to help us identify and track visitors, their use of our website, and their website access preferences.

Google Analytics Cookies

Pinnacle Logistics uses Google Analytics to analyze the use of this website. Google Analytics collects demographic and interest data and generates statistical and other information about website use, by means of cookies. These cookies are kept on your computer. We share this information with Google, which will store and use this information on its servers. Google’s privacy policy is available at: https://policies.google.com/privacy.

Pinnacle Logistics uses information from Google Analytics to track the number of visits to the website, browsers, and operating systems. No personally identifiable information is obtained from these cookies. We use the information that Google Analytics generates relating to our website to create reports about the use of the site. These reports allow us to update the site and improve your usage of it.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on… https://tools.google.com/dlpage/gaoptout/

Affiliate Products and Services 

There are no Affiliate products on our website.

Refusing Cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Taking this action should not cause a problem with the continued use of our site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.

If you choose to refuse Pinnacle Logistics‘s cookies, you may not be able to fully experience the interactive features of the site.

Personally Identifiable Information

Pinnacle Logistics may collect and use your personal information for the following purposes:

    • To run and operate our site.
    • To display content on the site correctly.
    • To improve customer service.
    • To help us respond to your customer service requests and support needs more efficiently.
    • To personalize your user experience.
    • To understand how our users as a group use the services and resources provided on our site.
    • To improve our site.
    • To improve our products and services.
    • To run a promotion, contest, survey, or other site feature.
    • To send information to you that you agreed to receive about topics we think will be of interest to you.
    • To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
    • To respond to your enquiries, questions, and/or other requests.

Pinnacle Logistics may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, or fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

If you complete a form, we will require your name and your email address and will ask for information relevant to the purpose of the form.

If you purchase a product or service from us, we will collect your name, email address, billing address, and credit card number. We do not store any credit card information.

You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.

If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. We will use personal information received from you for internal purposes only and will not sell it or provide it to third parties.

We also collect each visitor’s IP address, which helps us combat spam and fraud. We do not use IP addresses for any other purpose.

Non-personally Identifiable Information

We may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer, and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.

Children’s Privacy Protection

This website is directed to adults. It is not directed to children under the age of 16. We operate our site in compliance with current regulations. Anyone under the age of 16 must provide parental consent to use this site. We do not knowingly collect or use personally identifiable information from anyone under 16 years of age.

Release of Information

If we sell Pinnacle Logistics, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make.

Data Storage

Personally identifiable information and non-personally identifiable information collected by this site is stored on our host’s servers. That host is GetFlywheel.com & MailChimp.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personally identifiable information. If you have submitted personally identifiable information through our website and would like to update that information or have it deleted from our records, please email us.

Updates and Effective Date

Pinnacle Logistics reserves the right to make changes to this policy. If there is a material change in our cookie and privacy practices, we will indicate on our site that those practices have changed and provide a link to the updated privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to Pinnacle Logistics‘s privacy policy as posted here on this website, please do not consent to the setting of cookies and the collection and storage of your personally identifiable information.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Last updated:3 March 2021

Why choose us

Not just your average logistics company

Our success stems from our strong family values and our can-do business culture. We are proud of our reputation for integrity, honesty, and credibility within New Zealand and international freight markets.

Team

We are all NZ customs licensed.

Difference

Big enough with strong volumes and small enough with low overheads.

Support

Personal, friendly and real people on the end of the phone.

Bridge the Gap

Between importers and exporters and the international freight network.

TESTIMONIALS
Streamline Solutions is the largest importer of thermal receipt rolls in New Zealand. Streamline has employed Pinnacle for more than 5 years with great success. Paul’s knowledge, honesty and service have become a vital tool critical to our operations and business
Andy
Streamline Solutions
I just wanted to say a big thank you again for all your help. It is so nice to have the car home. Yay!! You were very helpful and fantastic to deal with. Thanks so so much. Have a good day. Kind regards
Renae Tomelty
Vehicles
Our company McPhail Group Ltd utilises the services of Pinnacle Logistics for our entire group in relation to the import process of our business. This includes inward ocean freight and exports, documentation in relation to customs and GST requirements. Freight forwarding logistics we refer to arranging containers for packing at our suppliers’ premises overseas. Also air freight pickups from overseas suppliers. The area of customs and freight is a key element of our business hence trust, professionalism and relationships are paramount. We have no hesitation in utilising Paul Caskie to control our importation requirements as he has always over the 10 plus years of our dealings been through and professional. We would have no hesitation in recommending his service to other clients.
Peter McPhail
Director McPhail Group Ltd
Our partners
FNC Freight Network Corporation - Logo Transparent

FNC

Freight Network Corporation

Freight Forwarder Network

FNC is a global logistics network of over 400+ medium sized Freight Forwarding and logistic companies in more than 100 countries around the world.
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CargoWise

Software
Certification

CargoWise Forwarding

Pinnacle Logistics have obtained the Certified CargoWise Logistics Provider (CCLP) certification which tests staff to ensure they have the skills to use CargoWise effectively.
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CBAFF

Affliated member of Customs Brokers and Freight Forwarders Federation of NZ Inc.

Freight Forwarder Network

Customs Brokers and Freight Forwarders Federation of NZ Inc. (CBAFF) is a non-government organisation that represents the interests of members within the customs broking and freight forwarding industry in New Zealand.
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